This podcast episode examines the funeral industry's reputation for deceptive practices, highlighting the ineffectiveness of the FTC's Funeral Rule Offenders Program (FROP). Critics compare FROP to "foxes guarding the henhouse," as compliance has actually worsened since its creation. Additionally, the episode explores the issue of transparency, showcasing cases where consumers feel misled about pricing and options, highlighting the need for a uniform price listing format and clarity in communication.
