#390 - Scaling with Heart: How ARC Herkimer Helps Sellers and Empowers Lives

This interview podcast features Carlos Alvarez interviewing Scott Riffle, Contract Sales Director at ARC Herkimer, a 3PL company employing adults with developmental disabilities. The discussion begins with introductions and background on ARC Herkimer's history and mission, transitioning into a detailed explanation of their 3PL services, which range from kitting and packaging to warehousing and fulfillment for clients of all sizes. Addressing common concerns about quality and efficiency, Scott highlights how the company's focus on assigning tasks based on individual strengths leads to surprisingly high accuracy rates, exemplified by their work with a spice company whose order volume grew exponentially. The interview concludes with contact information for ARC Herkimer and Scott's favorite book recommendation. Listeners learn about a unique 3PL option that prioritizes social impact alongside business success.