This Revenue Engine Masters podcast features an interview with James Underhill, Senior Director of Sales Ops at MongoDB, discussing how his team leverages AI in their go-to-market strategy. The podcast explores MongoDB's organizational structure, focusing on three key SalesOps teams and their alignment with overall revenue goals. Underhill highlights three top priorities: churn reduction, supercharging acquisition, and operational excellence in sales processes. He emphasizes the importance of using AI for insightful decision-making rather than just automation, illustrated by MongoDB's "Spotlight" tool, which helps reps identify high-potential accounts and personalize outreach. The interview concludes with Underhill's advice for sales ops professionals to focus on data integrity, simple processes, and effective productionalization of AI tools to drive sales productivity.
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