This interview podcast features a conversation with Bryan Collins, a shop foreman with extensive experience as a master tech. The podcast explores Collins' career journey, including his participation in BMW's STEP program and his insights into the automotive technician profession. Key discussion points include compensation models (flat rate vs. hourly), the impact of electric vehicles on the industry, shop culture, work distribution strategies, and the challenges faced by technicians. Collins emphasizes the importance of teamwork, continuous learning, and proactive management in creating a successful and supportive shop environment. For aspiring technicians, he highlights time management, organization, and critical thinking as essential skills.
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