This podcast features Taseer Badar, CEO of ZT Automotive Group, discussing his journey from a finance and healthcare background to becoming a successful automotive dealer group owner. The interview traces his entrepreneurial path, highlighting his acquisition strategy focused on succession plans and rural markets, and his emphasis on building a strong, long-term team. Badar emphasizes the importance of exceptional customer service, achieved through implementing luxury retail training programs, and his focus on key performance indicators like service retention, CSI, and TLE. His success is attributed to a combination of strategic acquisitions, a people-first approach, and a focus on long-term growth rather than short-term gains.
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