In this episode of the Business English podcast, the hosts explore how to respond to work questions that you can’t or shouldn’t answer. Instead of simply saying, "I'm not allowed to answer that," they recommend more professional alternatives like, "That information isn’t available yet," "Details aren't being shared at this time," or "You’ll have that information later." They also suggest, "It’s probably not my place to answer, but you can inquire directly with them." The hosts stress the importance of maintaining a respectful tone to avoid being seen as office gossip and offer tips on how to provide timelines for when information will be accessible.
