In this episode of Manager Tools, Sarah and Kate discuss how to ensure subordinate managers conduct one-on-one meetings with their direct reports. They emphasize the importance of using simple questions as a measurement system, starting by asking "How many one-on-ones did you do last week?" to gauge quantity before delving into quality. They advise against vague questions like "How are your one-on-ones going?" and suggest tracking compliance rates, incorporating them into performance reviews, and validating the data through skip-level meetings. The hosts also touch on applying this questioning approach to other management models like feedback, coaching, and delegation, advocating for behavioral discipline and clear expectations to drive desired outcomes within an organization.
