In this podcast episode, the creator shares their response to criticism surrounding their new file upload service, UploadThing. While some developers argue that users aren't concerned about faster upload speeds, the creator firmly believes that speed and reliability are essential, drawing on personal experiences and user feedback to support their view. They also clarify their choices regarding serverless technology and dispel misconceptions about their position on edge computing. Interestingly, the creator notes that the negative reviews have unexpectedly boosted visibility and engagement for the service.