On the inaugural episode of HR Heretics, author and former Chief Talent Officer of Netflix Patty McCord joins co-hosts Kelli Dragovich and Nolan Church for a candid interview to talk through how to innovate from the HR role, buck best practices, and how to build a high performing company. If you’re looking for HR software that drives performance, check out Lattice www.lattice.com/hrheretics
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Sponsors: Lattice | Continuum
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RECOMMENDED PODCAST:
Every week investor and writer of the popular newsletter The Diff, Byrne Hobart, and co-host Erik Torenberg discuss today’s major inflection points in technology, business, and markets – and help listeners build a diversified portfolio of trends and ideas for the future. Subscribe to “The Riff” with Byrne Hobart and Erik Torenberg: https://link.chtbl.com/theriff
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KEEP UP WITH PATTY, KELLI, & NOLAN ON LINKEDIN
Patty: https://www.linkedin.com/in/pattymccord/
Nolan: https://www.linkedin.com/in/nolan-church/
Kelli: https://www.linkedin.com/in/kellidragovich/
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LINKS:
Netflix Culture Deck- https://www.slideshare.net/reed2001/culture-1798664
Powerful by Patty McCord- https://pattymccord.com/book/
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TIMESTAMPS:
(00:00) Episode Preview
(02:19) How we got Patty on this podcast
(05:22)The true story behind Netflix’s culture deck
(09:15) High Performance cultures actually take 4-5 years to pull off
(09:40) Why releasing the culture deck changed Netflix’s hiring immediately
(11:33) What to do when employees are averse to change
(15:10) Delivering effective feedback
(18:15) Sponsors: Lattice | Continuum
(19:50) Why execs need to get used to short tenures
(22:10) If you’re successful your company will change
(24:30) Retention and the truth we need to tell employees about career pathing
(26:19) How Reed Hastings hired Patty McCord
(29:45) How HR officers can get a seat at the table
(33:25) The P&L is the most important HR metric
(35:10) Are HR leaders getting soft?
(37:40) What Patty would tell her younger self
(39:00) Why an HR officer is a business leader, not a business partner
(40:00) What do HR people do?
(41:30) Fixing equal pay and compensation strategy
(43:28) Why HR keeps doing stupid stuff and needs to abandon best practices
(48:10) What HR can learn from product managers
(52:44) Compartmentalization and terminations
(55:20) If Patty rewrote her book, she would change the chapter about relationships at work
(56:40) Why HR people invite inappropriate therapist-style relationships
(59:50) Why having arguments at work should be normalized
(01:04:25) Does Patty miss being in the arena?
(01:06:58)The portions of the workforce most impacted right now
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HR Heretics is brought to you by Turpentine www.turpentine.co
Exec Producer: Amelia Salyers
Producer: Natalie Toren
Production: Will Henderson-Nold, Seth Hahn, Michelle Poreh
For inquiries about guests or sponsoring the podcast, email Natalie@turpentine.co
Extra thanks to Patty McCord for hosting our team at her home.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

Patty McCord Thinks HR People Are Business People

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies