In this episode of the Business English podcast, we explore four key phrases inspired by psychologists John and Julie Gottman's research that can enhance workplace relationships. These phrases— "I'm going to share something that might be upsetting," "I can see why you feel that way," "I hadn't considered it from that perspective," and "Let's work together on a solution"— are designed to help colleagues navigate difficult conversations, acknowledge feelings, embrace different viewpoints, and collaborate on problem-solving. By incorporating these phrases, you can foster empathy, build trust, and create a more productive environment for negotiations and conflict resolution.
