Understanding Emotional Dynamics for Creative Problem Solving with Wendy Smith

In this episode, Aidan is joined by Wendy Smith, co-author of 'Both/And Thinking,' to discuss the crucial role of emotions in addressing creative tensions and solving tough problems. Wendy emphasises moving beyond cognitive approaches to engage the heart, recognising and honouring emotions as vital to navigating uncertainty and innovation. The episode dives deep into actionable tools such as pausing to reflect, broadening perspectives, and dynamically adapting to changing environments. The episode concludes with practical insights from Unilever's approach to managing tensions under Paul Polman's leadership and tips for leaders to embrace paradoxical thinking in their organisations.

00:00 Introduction to Embracing Tensions

02:07 The Importance of Emotions in Innovation

03:45 Tools for Comfort with Discomfort

06:27 The Power of Pausing and Breathing

15:08 Broadening Perspectives for Creative Solutions

18:08 Navigating Organisational Change and Conflict

19:46 The Role of Dynamism in Innovation

22:56 Case Study: Honda's Emergent Strategy

26:09 Case Study: Paul Polman and Unilever

36:59 Leadership and Paradox Management

48:17 Conclusion and Resources

Find Wendy here:

https://bothandthinking.net

And Substack here:

https://wendyksmith.substack.com

Contact Aidan McCullen for Keynote Speaking, Corporate Workshops and Education Tourism to Dublin and California: https://www.linkedin.com/in/aidanmccullen/

https://aidanmccullen.com

Find the Innovation Show on Substack and Website:

https://thethursdaythought.substack.com

https://theinnovationshow.io

EP531 Wendy Smith - Both/And Thinking Part 3

The Innovation Show