20VC: The Metrics That Matter in SaaS Today; Why CaC Payback is Flawed & CAC Ratio is Better, Why You Need to Hire Three Sales Reps at a Time, How to Forecast in 2024 & Biggest Mistakes Made Forecasting & How to Make Customer Success Sell More with Dave K
This podcast episode explores critical aspects of efficient growth in SaaS companies, focusing on metrics, customer success, sales forecasting, sales reviews, close plans, effective sales strategies, outbound sales, product marketing, founder replacements, and the impact of AI-powered sales tools.