12 Nov 2024

BE 333: When Should You Drop the Greeting in your Email Chains?

Business English from All Ears English

In this podcast episode, the hosts explore the nuances of email etiquette, particularly when it comes to greetings in email threads. They emphasize that there isn't a one-size-fits-all answer; instead, the choice hinges on various factors. These include your relationship with the recipient—whether it's formal or informal, a client or a colleague—as well as whether you're starting a new conversation or continuing an existing one, how much time has passed since the last email, and the culture of your workplace. While it's usually fine to skip greetings in casual, ongoing internal emails, it's wise to maintain a more formal tone with new contacts or clients, especially if a significant amount of time has elapsed. Additionally, they recommend adapting to the communication style of the person you're corresponding with.

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