In this podcast episode, Lorilyn McCue, the product manager for AI at Superhuman, shares insights on how they are developing and integrating AI features into their email client. She highlights two main principles: enhancing user learning through iterative updates and ensuring AI integration is so seamless that users hardly notice it's there. McCue discusses the creation of features like AI-driven email writing and summarization, addressing the challenges of continuous AI operation, prompt engineering, and the vital role of user feedback in refining these tools. The conversation also explores team dynamics, prioritizing features based on time savings, and McCue's thoughts on the current underappreciation of AI's capabilities.
