What is a chief of staff? What value do they bring to an organisation?

These were questions I put to Maggie Olson. She has spent years developing the role, building it into a key member of business delivery and operations and creating the skills and competencies that deliver excellence.

Her response explained how critical the Chief of Staff can be in delivering the organisations strategy, vision and mission.

Listen to our conversation to hear more about the value it brings to high performance businesses.

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⁠⁠⁠⁠⁠⁠Chris Webber | LinkedIn⁠⁠⁠⁠⁠⁠

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Maggie Olson is the Founder of Nova Chief of Staff, the premier and first-of-its-kind destination for Chief of Staff education, certification, and development.

She has 20 years of experience in retail, food and beverage, and technology sectors and has held leadership roles at Nordstrom and T-Mobile. At T-Mobile, Maggie's impressive work led her to become the Chief of Staff to the President of the T-Mobile Business Group.

In this role, she built the Chief of Staff model from the ground up, creating a highly efficient team and establishing an executive back-office structure. supporting the President, SVPs, and over 5,000 employees. She also built a Chief of Staff team, defining all roles, processes, and systems.

Through Nova Chief of Staff, Maggie continues to shape the future of business leadership, providing the tools and resources necessary for Chiefs of Staff to excel in their roles and drive company success.

https://www.linkedin.com/in/maggie-olson-cos/

https://www.novachiefofstaff.com/

The Value of a Chief of Staff

The Commercial Edge: Unleash the Power of People