Hiring and Training a Self-Managing Team to Build an Agency That Runs Without You with Mandi Ellefson | Ep #733

This podcast episode delves into the strategic approach to hiring and training an operations manager, highlighting key steps such as writing an impactful job ad and establishing a strong onboarding program. The hosts explore essential traits of a successful operations manager, including self-management, keen attention to detail, and effective collaboration with the CEO. The discussion also sheds light on the COO's role in driving cost savings and fostering business growth, allowing the CEO to shift their focus from day-to-day execution to setting strategic objectives.