In this podcast, Surojit Chatterjee, the CEO and founder of Ema, shares his journey from Google to Coinbase and his vision for creating a "universal AI employee." He founded Ema to automate mundane tasks, allowing human workers to concentrate on more valuable responsibilities. Ema employs an agentic AI model, utilizing a network of agents managed through a no-code platform to seamlessly integrate with enterprise applications and streamline complex workflows across departments like customer service, sales, marketing, HR, and legal. The company prioritizes data security and offers flexible deployment options, focusing on delivering ROI through outcome-based pricing. Chatterjee emphasizes the significance of customer collaboration, iterative testing, and setting realistic expectations by presenting AI as an employee that needs onboarding and training. He expresses a hopeful outlook on the future of AI, envisioning a world where humans evolve into "super employees," collaborating with AI to boost productivity and drive innovation.
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