#261 Gary Klein- Deconstructing How Experts Make Decisions

In this episode of "What Got You There," Sean DeLaney interviews Gary Klein, a research psychologist known for his work in naturalistic decision making. They discuss the importance of curiosity, the differences between novice and expert decision-makers, and the value of analyzing one's own decision-making process. Klein shares stories and insights from his research, including the premortem technique and the recognition-primed decision model. He emphasizes the role of relationships, perspective-taking, and mental simulation in effective decision-making, advocating for a flexible, experience-based approach over rigid, proceduralized methods. The conversation explores how experts develop intuition, manage contradictory evidence, and disseminate their knowledge to others, highlighting the need for unlearning and cognitive transformation to improve mental models.