How does a major Swiss insurance drive digital transformation by focusing on company culture, new business models, and moving to the cloud? We speak with the Chief Technology Officer of Baloise Group AG, Dr. Alexander Bockelmann, to learn more.

In this conversation, you will learn about:

-- Transformation and the digital strategy roadmap at the Baloise Group
-- Employee experience and customer experience in digital transformation
-- Digital transformation and culture change management
-- How to link technology and business goals?
-- Overcoming digital transformation challenges
-- Building an open innovation ecosystem with customers and partners
-- Customer satisfaction beyond traditional financial services
-- Cloud strategy and digital transformation

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Read the full transcript: https://www.cxotalk.com/episode/digital-transformation-major-insurance-company

Dr. Alexander Bockelmann is Chief Technology Officer and member of the Management Board at Baloise Group AG.

He studied in Germany and the UK, before completing his doctorate at the University of Tübingen’s faculty of geosciences. Dr. Bockelmann is a proven expert in digitalization and transformation and has many years of experience in the industry. He previously worked as an IT strategy and transformation consultant at the Boston Consulting Group and in various senior roles at Allianz SE in Germany and the USA. At the end of 2013, he moved to UNIQA Insurance Group AG in Austria in the role of Group CIO and ultimately became Chief Digital Officer on the Management Board.

Digital Transformation at a Major Insurance Company

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