What’s accelerated the growth of online healthcare device sales, and what’s the future of regulation regarding selling used medical devices? In today’s episode, we spoke with Scott Carson on the future of buying and selling used medical devices.

Scott has been in healthcare marketing, business development, sales, and management experience for more than 30 years. He was on the team that built the eBay Healthcare Marketplace structure and founded US Medical, Inc., the first Internet distributor of new and pre-owned capital medical equipment to the healthcare industry. Although he started US Medical in his basement, it became a member of the Inc. 500 five years later.

Listen to the episode to learn about what’s accelerating the market for used medical devices, what the future of reprocessing used devices will look like, and what facilities already working towards reprocessing devices should be thinking about.

Some of the highlights of this episode include:

Why the medical devices may now be keeping up with online communities
The impact online medical devices sales has on regulators
The scope of medical healthcare devices on eBay vs. Alibaba
The path forward for early-stage manufacturing companies
How manufacturers should think about the entire life cycle of devices, including resale
How to think about the used market from a global standpoint
What practical regulation to curb the bad actors in the market would look like

Memorable quotes from Scott Carson:

“Probably the single biggest accelerant was actually the pandemic.”

“The entire worldwide community is completely flatfooted and stuck and not even aware what’s occurring – in my view doesn’t even understand what’s occurring and how they’re going to start to regulate this.”

“eBay is mostly what we call – and you may know this phrase – spray and pray. Spray with Windex and pray that it works. And that is not a regulated process.”

“I think manufacturers need to change their position and think about the profitability of maintaining and supporting that through the (online) channel and the life of the product in the (online) channel.”

Links:

Scott Carson LinkedIn

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Etienne Nichols LinkedIn

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MedTech Excellence Community

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The Future of Reprocessed Used Medical Equipment

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