EP #253] [ENG] - How packaging can provide a unique customer experience - Tyler Delarm

This podcast episode delves into the significance of creating unique unboxing experiences in the e-commerce landscape, especially for brands selling on Amazon. Host Vincenzo Toscano engages with Tyler DeLarm of OnDigital, who shares insights on how personalized packaging inserts can enhance customer engagement and brand loyalty. The discussion provides actionable strategies for brands to differentiate themselves through thoughtful design and targeted messaging, underscoring the impact of exceptional unboxing experiences in fostering repeat purchases and increasing customer lifetime value. With examples from various industries, the episode highlights best practices in tailoring these strategies to maximize their effectiveness and ultimately elevate a brand's standing in a competitive marketplace.