In his second appearance on the show (he first appeared on Episode 367), we chat with Benedikt Deicke from Userlist. Along with his co-founder, Jane Portman, they are building an easy to use customer messaging tool catered specifically towards SaaS companies.

In this show, we talk about some of the challenges in building a product while working full-time, finding the ideal SaaS pricing model, their underwhelming Product Hunt launch, as well as their recent purchase of the Userlist.com domain name.

Jane & Benedikt are also part of Tinyseed batch #2, and we explore Benedikt's experience so far in the program, and the lessons he's learned.

What we discuss with Benedikt Deicke

1:37 The story & motivation behind helpfounders.com
4:30 Userlist and slow growth in the early days
5:30 Challenges with building a SaaS while not full-time
7:50 What has helped with recent Userlist growth
9:00 Navigating SaaS pricing
12:30 An underwhelming Product Hunt launch
15:30 Acquiring the userlist.com domain name
17:30 The most challenging moments thus far in building Userlist
20:48 Why did Jane & Benedikt apply to Tinyseed

Links from the show:

HelpFounders
Benedikt Deicke | Twitter
Jane Portman | Twitter
Slow & Steady | Podcast
Userlist
Fighting to Gain Traction in a Crowded Space with Jane Portman of Userlist | Episode 471
Userlist on Product Hunt
Tinyseed

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Episode 502 | Accelerating Growth and a Failed Product Hunt Launch

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