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Former Massachusetts governor Charlie Baker and his former chief of staff Steve Kadish faced many challenges during Baker’s time in office—perhaps most notably: the Covid-19 pandemic.

Looking back, they argue that running a government is often much harder than leading a private-sector company. For one thing, Baker says, there’s rightly more public scrutiny of every decision you make as a leader. And, Kadish adds, decision-making is far more dispersed.

In this episode, they share their four-part framework for breaking down complicated problems with many stakeholders to get results. If you’re struggling with bureaucracy and politics in your organization, this episode is for you.

Key episode topics i

Former MA Governor Charlie Baker on Solving Complex Problems

HBR On Leadership