This podcast episode features Jacqueline Chow, who shares her insightful journey from executive roles to board governance, emphasizing the importance of intellectual curiosity and customer experience. Throughout the discussion, she offers valuable advice for aspiring board members, advocates for a proactive approach to innovation and talent retention, and underscores the critical nature of data governance and cyber security in today's digital age. By drawing on her experiences and the lessons learned from global practices, Jacqueline provides a comprehensive guide for directors and executives navigating the complexities of modern leadership, leaving listeners inspired to embrace change and cultivate a holistic approach in their organizations.