This podcast episode examines the evolving landscape of Site Reliability Engineering (SRE), highlighting the significance of integrating software engineering methodologies, establishing realistic service level objectives (SLOs), and fostering collaboration between platform engineering and SRE practices. Through insights from Amy Tobey and Vlad, the discussion underscores the necessity for leadership support, the challenges of upskilling operators, and the crucial role of observability in enhancing developer empathy for operational realities. It emphasizes the importance of incremental changes over unrealistic expectations, offering a forward-looking perspective on the potential for adaptive work and automation in the future of SRE.