Rebuilding Trust and Communication When Feedback is Ignored

Feedback can be tough to give and at times even harder to receive. But what about when it’s ignored? Jason and Amy tackle a listener's challenging workplace scenario involving ignored feedback, toxic dynamics, and a strained relationship with their boss. Through role play, practical advice, and Radical Candor tips, they explore how to rebuild trust, address emotional wounds, and navigate difficult conversations when feedback isn't properly received.

Get all of the show notes at RadicalCandor.com/podcast.

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Chapters:

(00:00:00) Introduction
Jason and Amy introduce the episode and outline the listener's challenging feedback scenario.

(00:00:49) Listener's Story: Feedback Ignored
A listener's story about workplace toxicity and a strained relationship with their boss.

(00:02:26) Insights on Conflicting Perceptions
Thoughts on the listener's situation, drawing parallels with similar experiences.

(00:07:57) Role Play: The Listener and the Neglectful Boss
A role-play of the scenario, with Amy as the listener and Jason as the unresponsive boss.

(00:12:04) Analysis of the Role Play
Reflecting on the role play, discussing the emotional challenges and complexities of the situation.

(00:15:00) Strategies for Rebuilding the Relationship
Practical steps for the listener to rebuild trust and communication with their boss.

(00:17:31) The Value of Regular Check-Ins
The importance of scheduling regular one-on-ones to maintain alignment and trust.

(00:21:17) Managing Expectations: When to Ask for an Apology
The need for apologies versus focusing on practical solutions to improve the work relationship.

(00:23:19) Radical Candor Tips
Actionable tips on managing feedback, emotions, and when to consider leaving a job.

(00:25:56) Conclusion

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When Feedback Fails: Repairing Relationships After Feedback is Ignored 6 | 33

Radical Candor: Communication at Work