This podcast episode delves into the evolution of Insomnia Cookies, highlighting Seth's journey from a simple idea of delivering warm cookies to college students to establishing a thriving business, despite early missteps and financial challenges. With pivotal decisions, such as a failed partnership with a frozen yogurt shop, Seth's focus on core values and customer experience, particularly during tough times like the Great Recession and the COVID-19 pandemic, helped Insomnia Cookies adapt and grow. The partnership with Krispy Kreme provided the necessary support for expansion and sustainability, proving the importance of perseverance, innovative thinking, and a passion for delivering joy through warm cookies.
