Biden's beef with bad customer service

This podcast episode discusses the White House's "Time is Money" initiative led by Neera Tanden, which aims to combat corporate practices that hinder consumer rights and erode trust in the market. By pushing for more transparent and fair processes, such as making subscription cancellations straightforward and ensuring prompt refunds for travel disruptions, the administration seeks to empower consumers and establish a level playing field. It contrasts this consumer protection approach with traditional free market ideals, highlighting the risks of a competitive environment that encourages dubious practices and creates a "race to the bottom" among companies.