This podcast episode delves into the intricate relationship between design, communication, and technology, highlighting the importance of strategically shaping our environments to enhance interaction and understanding. Doorley discusses the evolution of design in the context of runaway technology, urging a shift from confidence to curiosity in the face of evolving tools. By emphasizing the significance of intangibles and actionables, he encourages listeners to explore hidden dynamics in human interactions. The narrative also touches upon the impactful role of emotions in driving innovation and the necessity of a well-rounded communication strategy grounded in clarity, trust, and feelings.
