Host Susan Moore teams up with Steve Jones, a business analysis professional, IIBA Hartford chapter leader, and co-host of Analysts After Dark. They explore the often underrated but incredibly useful technique of observation and how it can bring deeper context to your analysis work. And it’s not just about seeing—observation involves all your senses. When done right and validated, it can sharpen communication, boost agility, build empathy, and strengthen relationships.

From crafting models and solving problems to acing discovery sessions, they cover the many ways observation can elevate your analysis game. Plus, they talk about upcoming IIBA Hartford chapter events and how you can connect with business analysis professionals worldwide!

Resources:

-Connect with Steve on LinkedIn

-Follow Analysts After Dark on LinkedIn

-Find an IIBA Chapter Event on our calendar

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA

We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/

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The Power of Observation

Business Analysis Live!