This podcast episode delves into the multifaceted realm of managing remote teams and integrating AI tools to enhance productivity and customer service, emphasizing the necessity for clear expectations, data-driven performance management, and a proactive mindset in the face of challenges. Steve shares insights on leveraging AI advancements—such as ChatGPT and voice assistants—to streamline workflows and improve customer interactions, while also addressing common pitfalls like AI hallucinations and the evolving landscape of sourcing strategies for Amazon sellers.
