594: Charles Duhigg - Asking Deeper Questions, Developing Listening Skills, The Matching Principle, The Harvard Study, and How to Unlock the Secret Language of Connection (Super Communicators) | The Learning Leader Show With Ryan Hawk | Podwise
594: Charles Duhigg - Asking Deeper Questions, Developing Listening Skills, The Matching Principle, The Harvard Study, and How to Unlock the Secret Language of Connection (Super Communicators)
In this podcast, Charles Duhigg, the author of "Super Communicators," shares insights on the art of connection. He argues that effective communication is not about being charismatic; rather, it involves skills that anyone can learn. Duhigg stresses the value of asking meaningful questions that explore values and beliefs, rather than just surface-level facts. He also highlights the importance of active listening and matching the emotional tone of the conversation. The discussion touches on the Harvard Study of Adult Development, which underscores how vital strong relationships are for our well-being and success. Duhigg explains that even everyday interactions can become more profound with intention and skill. To wrap up, he presents four key rules for a "learning conversation": identifying the type of conversation, clarifying goals, acknowledging emotions, and considering social identities.