In this episode, Eytan Bensoussan, CEO and co-founder of NorthOne, a business banking platform for small businesses, shares his experiences. He has had a diverse career path, including time at McKinsey & Company to co-founding NorthOne.

In episode 12 of season 2, he delves into the importance of understanding team motivations, effective hiring practices, and the intricacies of decision making. He provides an in-depth look at his use of issue trees for breaking down complex decisions and emphasizes the significance of gut instincts in leadership.

Eytan also discusses his approach to feedback and performance management, highlighting the balance between frequency and effectiveness. Eytan's insights into building resiliency and maintaining mental health offer valuable strategies for leaders facing the ups and downs of entrepreneurship.

Tune in to learn from Eytan's experiences and receive actionable advice on transforming feedback culture, empowering team members, and building strong leadership systems.

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TIME-STAMPED SHOW NOTES:

[05:11] Navigating employee expectations

[10:22] Issue trees and their importance in decision making

[16:17] Using an external network for decision validation

[21:09] Adjusting feedback methods based on seniority

[25:55] Monthly feedback sessions and synthesizing input

[30:47] Team meetings and daily stand-ups

[34:59] Strategic resets and adapting roadmaps

[41:16] Building confidence through past experiences

👉 Check out the resources mentioned here: https://fellow.app/supermanagers/eytan-bensoussan-northone

RESOURCES MENTIONED IN THIS EPISODE:

Eytan Bensoussan, CEO at NorthOne, on Reverse Engineering Decisions to Uncover Intuitive Insights

This New Way