Community is a largely misunderstand tactic in B2B marketing. In this episode, Dave is joined by Carly Moulton (Head of Customer and Community Marketing at Zapier) and Adam O'Donnell (Startup Partnerships at Zendesk) to talk about how each of their businesses is leveraging community for company growth. They discuss:

What community looks like at Zapier, Zendesk, and Exit Five (goals, tactics etc)
How to nurture community without being "salesy"
Finding the perfect level of specificity in audience/interest
Where community sits in the org
And how to inspire self-sustaining activity in the community

We hope you enjoy.

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This episode of the Exit Five podcast is brought to you by our friends at Knak. Launching an email or landing page in your marketing automation platform shouldn't feel like assembling an airplane mid flight with no instructions, but too often that's exactly how it feels.

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Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.

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#110: What Does B2B Community Building Look Like? With Stories from Exit Five, Zapier and Zendesk

The Dave Gerhardt Show (from Exit Five)