This podcast episode explores the advantages and satisfaction of building your own tools, such as Basecamp and Hey. The speakers emphasize the importance of scratching your own itch and prioritizing features based on genuine needs. They discuss the challenges of building products for others and the limitations of feedback by proxy. The section also highlights the flaws of relying solely on iteration and emphasizes the value of problem thinking and building something complete. The freedom to follow their own vision and say no to customer demands is described as exhilarating and empowering. Lastly, the episode touches on the importance of sticking to pricing strategies to avoid reliance on single customers.
