This podcast episode discusses the challenges and issues within the residential solar industry. It showcases the disappointment and financial burden experienced by customers who installed solar panels that failed to generate enough energy, leading to high electric bills and additional monthly payments. The episode also explores the innovative financing models developed by solar companies to address upfront costs, such as Power Purchase Agreements and solar panel leases. However, it raises concerns about the industry's focus on profits over customer satisfaction and the lack of transparency and customer service. The episode highlights the need for improvement in customer experiences and reducing costs in the industry. Overall, it sheds light on the flaws in the current residential solar sales model and its impact on both customers and the industry as a whole.