20VC: ServiceTitan Would Not Be the Success if We Raised VC Earlier: How to Build a Dominant Vertical SaaS Business, How to Master Going Into Enterprise, When & How to Launch Second Products with Ara Mahdessian, Co-Founder @ServiceTitan
This podcast episode explores the journey of the speaker, who grew up in a war-torn environment and the challenges faced by their immigrant parents. It highlights the importance of honoring their parents' sacrifices and pursuing the American dream. The episode also discusses the speaker's experiences with different investors, the significance of finding a partner aligned with their values, and the importance of storytelling and ROI-driven strategies in product marketing. It emphasizes the impact of customer success on various aspects of a business and the significance of timing and investment in achieving market success. The podcast also touches on leadership styles, the connection between football and business, and the challenges of assessing the capabilities of potential hires. The episode concludes by introducing Command Bar and Squarespace, two companies providing innovative solutions for personalized responses and website creation.