How Black Swan Skills Were Used With Actual Client | Red Clover Podcast

This podcast episode explores Chris Voss's principles of negotiation and applies them to various scenarios, including ransomware negotiations and hotel upgrades. The importance of labeling, asking legitimate questions, stalling for time, using specific numbers, and following the negotiation process is highlighted. The significance of tone, inflection, repetition, and fully hearing the other side in negotiations is also discussed. The episode concludes with a discussion on the speaker's love for spontaneity and adventure, as well as information on the Black Swan Group.