How to Properly Use "I" Statements!

This podcast episode explores strategies for resolving conflict and maintaining healthy business relationships. The importance of using "I-messages" strategically and practicing tactical empathy is highlighted. It emphasizes the need to pause and respond rather than react and discusses the distinction between reaction and response. Additionally, the section emphasizes the importance of being prepared for difficult conversations and approaching them with a curious mindset. It also addresses the impact of manipulation in conversations and the need to consider long-term consequences.