This podcast episode explores the managerial structure and people management approach at 37signals. They have a tiered management system based on team and seniority, with higher positions having less oversight. The company encourages regular one-on-one meetings between managers and employees, and has shifted away from conducting 360 reviews to annual manager reviews. Good cover letters are emphasized when applying for a position, and All Hands meetings are held remotely to provide updates and opportunities for connection. Meetups are held twice a year to maximize productivity and team cohesion, and 37signals follows a unique management structure that focuses on hiring individuals who are self-directed and autonomous.