SaaStr 743: 9 Easy Sales Concepts So Many Get Wrong with Sam Blond, Former CRO Brex | The Official SaaStr Podcast: SaaS | Founders | Investors | Podwise
This podcast episode explores various strategies and concepts related to customer acquisition. It challenges the common practice of outsourcing recruitment and emphasizes the importance of leveraging personal networks and creativity in finding the best candidates. The episode also highlights the significance of focusing on demand generation instead of hiring more salespeople and discusses the value of creative campaigns and leveraging happy customers in effective demand generation strategies. It emphasizes the importance of distribution and customer satisfaction in product launches and shares insights on guiding founders in their approach to customer acquisition and pricing discussions. The episode further discusses the concept of the presumptive close in sales and the importance of meeting prospective customers in person. It emphasizes the need to prioritize implementation and customer onboarding for customer success and highlights the significance of milestone-based progress and a sophisticated onboarding process.
