This podcast episode explores the journey of Planhat, a customer platform focused on retaining and growing businesses. It highlights the challenges faced by the founders and the importance of building an enterprise-grade product. The episode also discusses the go-to-market strategies, the significance of focus in serving specific customer segments, and the struggles of saying no to business opportunities. The speakers emphasize the value of a bootstrap mindset and the importance of team building for successful founders. In addition, the episode touches on personal experiences, hobbies, and the productivity hack of taking care of one's physical well-being.
