What does the future of customer experience look like with GenAI? We're taking a look at existing and new technology that'll change the way we interact with brands, products, and services. Ron Friedman, Head of Content and Creative Marketing at D-ID, joins us to discuss the next era of customer experience using AI agents.

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Timestamps:
[00:01:15] Daily AI news
[00:03:30] About Ron and D-ID
[00:08:15] Business use cases for D-ID
[00:10:45] What's an AI agent?
[00:15:30] Are AI avatars the future?
[00:19:50] Ethical concerns around AI agents
[00:23:45] Creative business use cases
[00:29:25] Using AI agents for learning
[00:33:40] AI agents as a work replacement?
[00:36:10] Ron's final thoughts

Topics Covered in This Episode:
1. D-ID's involvement in generative AI and avatar technology
2. Business use cases for AI agents
3. Ethical implications of AI agents in human interaction
4. The Future of AI Avatars

Keywords:
AI news, Biden administration, AI policy, racial wealth gap, UK court ruling, D-ID, generative AI, avatar technology, natural language processing, digital humans, avatars, AI watermarks, ethical implications, deepfake videos, AI agents, Abuela AI, business use cases, 24/7 availability, personalized video emails, education, cost savings, video production, conversational interactions, influencers, content creators, sales representatives, real-time video interactions, smart AI bots, graphical user interface

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EP 169: D-ID Agents - The next era of customer experience?

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