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Getting your team to care about customer excellence can make a big impact on business performance

Here are my key headlines from the conversation with Andy where we discussed accountability for customer excellence

⁠Andy Hay⁠ is a television and theatre director. He originally trained as a drama teacher before becoming an actor for Theatre-In-Education companies and later joining Oldham Coliseum Theatre’s ensemble.

After two years at the Coliseum and with several TV, radio credits and a West End transfer under his belt he joined Manchester’s Contact Theatre ensemble as an acto

Skills Sprint : Accountability for Customer Excellence

The Commercial Edge: Unleash the Power of People