This podcast episode explores the impact of uncomfortable social interactions, specifically in the context of negotiations. It reveals how anxious niceness, or overly positive feedback driven by anxiety, disproportionately affects racial minorities and disadvantaged groups. The episode also discusses the harmful effects of over-the-top positive feedback on performance and reputation. The importance of providing constructive feedback and creating a positive feedback culture is emphasized, with strategies including specificity, replacement behaviors, and incorporating niceness in feedback delivery.
