Difficult Conversations with Sheila Heen

This podcast episode explores the concepts of difficult conversations, negotiation, and the importance of shifting from blame to contribution. Sheila, a negotiation expert, discusses the updated version of her bestselling book "Difficult Conversations" and highlights the negative impact of blame on conversations and relationships. The speakers emphasize the significance of taking responsibility for one's contribution and focus on collaborative negotiation. They also delve into the concept of power dynamics in difficult conversations and highlight the evolving nature of negotiation in the digital age. Additionally, the episode emphasizes the importance of deploying skills related to Alternative Dispute Resolution (ADR) to create a more peaceful world and highlights the role of role modeling in promoting peace.