This podcast episode explores the biggest payment trends in Europe over the past three years, with a focus on customer centricity, open banking, instant payments regulation, the potential of AI, the rise of account-to-account payments, and the emergence of digital wallets. The speakers discuss the importance of understanding the wider financial picture in Europe and the interconnectedness of countries. They highlight the need to bridge the gap between face-to-face and online payments, the potential benefits and drawbacks of AI technology, and the challenges of implementing account-to-account payments securely. The episode also touches on the regulatory implications and the impact of digital wallets on the payments landscape. Overall, the speakers envision a future characterized by enhanced consumer experience facilitated by digital wallet interfaces.