This podcast episode explores the challenges and misconceptions surrounding change management in large organizations. The speaker discusses the importance of considering the psychological component of change and improvement, as well as the need for leaders to be aware of the daily experiences of frontline employees. The conversation also highlights the power paradox and how it affects decision-making, emphasizing the importance of open communication and gaining insights from frontline perspectives. The psychological impact of workplace change, employee burnout, and the significance of teams within organizations are also discussed. The episode emphasizes the need for leaders to create conditions for individuals to do their best work and addresses the research supporting the need to address the challenges associated with change.