This podcast episode features a conversation with Saravana Kumar from Document360, focusing on challenges faced in API documentation and building a comprehensive documentation product. Saravana shares the history of Document360, which was born out of frustration with existing software documentation products. The discussion highlights the need for a good documentation product and the extensive experience in building enterprise software documentation for products like BizTalk360 and Saravana360 in the Microsoft ecosystem. It also discusses the evolution, target audience, importance of a private knowledge base, technical considerations, product features, API documentation, and upcoming features of Document360. The conversation emphasizes the importance of innovation and the ability of new players to solve problems effectively in the technology space.