This episode delves into the nuances of using adverbs, particularly "kind of" and "sort of," in business English. It emphasizes the importance of using these words strategically, as they convey different meanings and can soften the impact of statements. The hosts discuss common mistakes and provide tips for formal and informal contexts, while also addressing regional variations between American and British English. They stress the need for a balanced approach that incorporates formal, informal, and semi-formal English to build rapport and maintain clarity in business communication.
